---
title: "Terms of sale for concierge & digital | AOV Group Geneva"
description: "View AOV Group's terms and conditions. Legal framework for our concierge and digital marketing services."
lang: en
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    "email": "contact@aov.group",
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AOV Group 

[Home](/en)[Concierge](/en/concierge)[Digital](/en/digital)[Team](/en/team)[Careers](/en/careers)[About](/en/about)

EN [Contact](/en/contact)

EN 

[Home](/en)[Concierge](/en/concierge)[Digital](/en/digital)[Team](/en/team)[Careers](/en/careers)[About](/en/about)[Contact](/en/contact)

# Terms and Conditions

## Article 1 - Purpose

These Terms and Conditions govern the contractual relationship between AOV Group and its clients in the provision of premium services.

## Article 2 - Services Offered

AOV Group offers services including, but not limited to:

-   Luxury concierge services (AOV Concierge)
-   Digital marketing services (AOV Digital)
-   Restaurant, hotel and travel reservations
-   Private event organization
-   Lifestyle and personalized shopping services

## Article 3 - Membership

Access to AOV Group services is reserved for members who have subscribed to one of the membership plans offered. Membership is personal and non-transferable. It takes effect on the date of validation of the annual fee payment.

## Article 4 - Pricing

Membership and service prices are indicated in Swiss francs (CHF), all taxes included. AOV Group reserves the right to modify its prices at any time. Price changes do not apply to current memberships.

## Article 5 - Payment

Membership payment is made annually, in advance. Accepted payment methods are: bank transfer, credit card. Additional services are billed separately according to agreed conditions.

## Article 6 - Member Obligations

The member agrees to:

-   Provide accurate and up-to-date information
-   Respect service request deadlines
-   Pay for additional services within the allotted time
-   Use services in accordance with good morals and legality

## Article 7 - AOV Group Obligations

AOV Group commits to implementing all necessary means to satisfy member requests, within reasonable and legally possible limits. AOV Group acts as an intermediary and cannot be held responsible for services provided by third parties.

## Article 8 - Confidentiality

AOV Group guarantees absolute confidentiality of personal information and member requests. No information will be disclosed to third parties without the member's prior consent, except for legal obligations.

## Article 9 - Termination

The member may terminate their membership at any time in writing. However, no refund will be made for the current membership period. AOV Group reserves the right to terminate a member's membership in case of serious breach of these Terms.

## Article 10 - Limitation of Liability

AOV Group's liability is limited to the amount of the annual fee paid by the member. AOV Group cannot be held liable for indirect damages, loss of profits or intangible losses.

## Article 11 - Applicable Law and Jurisdiction

These Terms are governed by Swiss law. Any dispute relating to their interpretation or execution will be the exclusive jurisdiction of the courts of Geneva, Switzerland.

## Article 12 - Contact

For any questions regarding these Terms, please contact us:

**AOV Group**  
Email: contact@aov.group  
Geneva, Switzerland

[AOV Group ](/en)

Concierge & Digital

Geneva

[Concierge](/en/concierge)[Digital](/en/digital)[Team](/en/team)[About](/en/about)[Contact](/en/contact)

[Privacy Policy](/en/privacy)• [Legal Notice](/en/legal-notice)• [Terms & Conditions](/en/terms)

[contact@aov.group](mailto:contact@aov.group)

[](https://instagram.com/aovgroup)[](https://linkedin.com/company/theaovgroup)

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